Communications & Relations Executive/Officer is responsible for managing assigned key accounts, maintaining a long term relationship with accounts and maximizing sales opportunities within them applying strategic account management.

Job Responsibilities:

• Focusing on growing and developing new business.
• Establishes productive and professional relationships with key personnel (stakeholder and executive sponsors) in assigned customer accounts.
• Coordinates the involvement of company personnel, including support, service, finance, logistics, production and other management resources, in order to meet account performance objectives and customers’ expectations.
• Proactively leads a joint company-strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones including customer quarterly performance review.
• Proactively assesses, clarifies, and validates customer needs on an ongoing basis.
• Process customer requirements on a timely manner based on company standard procedure and customers’ expectations.
• Leads solution development efforts that best address customer needs, while coordinating the involvement of all necessary company personnel.
• Communicate clear progress of weekly/monthly/quarterly initiatives to internal stakeholder on forecast management and account progress report.
• Assist with high sensitivity request or issue escalations as needed.
• Other responsibilities which may be assign by immediate superior.

Accountabilities & Performance Measures:

• Achieve assigned revenue in designated strategic accounts.
• Meets assigned expectations for profitability including YOY account revenue growth.
• Achieve strategic customer objectives defined by company management.
• Completes strategic customer account plans that meet company standards.
• Maintains high customer satisfaction ratings that meet company standards.
• Completion of assigned reports considering accuracy (e.g. forecast management, pipeline management, account database, others)
• High level customer engagement and strategic business planning.

Qualifications:

• Bachelor’s Degree in Business Management / or equivalent
• Excellent Customer Service and Interpersonal Skills Possess active listening skills with a keen attention to details
• Must be hardworking, honest and responsible
• At least one (2) years working experience With good oral and written communication skills Highly organized and with proven ability to work in fast-paced environment Willing to work for extended hours

Job Summary:

• Achieves maximum sales profitability, growth and account penetration within an assigned area and/or market segment by effectively selling the company’s products and/or related services. Personally contacts and secures new business accounts/customers.
• Establishes and sustains a harmonious and professional relationship with the team and its members. Aligns work activities with the business priorities, goals and objectives.

Qualifications:

• Graduate of any 4-year/s course related to customer service (Bachelor of Arts in Management, Office Secretarial)
• Hands-on experience on MS Office
• High organizational skills and ability to manage time schedule.
• Strong communication skills.
• Must be detailed oriented.
• Ability to work under strict deadlines.
• Certification in Marketing, Sales, or relevant field is a plus.

Key Job Responsibilities:

• Accurately process sales order (by telephone, letter, email or website) as per detailed instruction of assigned field sales representative.
• Validate customer order in compliance with the approved contract details (contract period, machine model, toner code, pricing details) and approval conditions.
• Coordinate with other cross-functional units relating to order processing (stock availability, delivery schedules and the likes).
• Update an accurate sales report based on SAP sales value details and branch weekly report production.
• Branch coordination for weekly sales production report.
• Finished report/s on the given deadline as per instructions of Sales Director.
• Maintain customer records from the field sales representative (Contract, Pricing Approval,
• Taking phone call from customer (internal & external).
• Communicating internally important feedback from customer.
• Others which is directed by reporting Manager.

Qualifications:

• Graduate of Bachelor’s Degree in Business Management;
• Excellent Customer Service and Interpersonal Skills
• Possesses active listening skills with a keen attention to details
• At least one (1) year working experience in related field
• With good oral and written communication skills

Key Job Responsibilities:

• Focusing on growing and developing new business.
• Establishes productive and professional relationships with key personnel (stakeholder and executive sponsors) in assigned customer accounts.
• Coordinates the involvement of company personnel, including support, service, finance, logistics, production and other management resources, in order to meet account performance objectives and customers’ expectations.
• Proactively assesses, clarifies, and validates customer needs on an ongoing basis.

Qualifications:

• A graduate of at least two (2) year Computer / Electronic courses or any equivalent courses
• Experience in doing repair and maintenance of office machines especially laser printer is a plus factor
• Has strong customer service orientation
• Has valid Professional Driver’s license to drive motorcycle and/or 4-wheeled vehicles
• Preferably male ,Dependable , trustworthy and loyal

Job Summary:

• The position is responsible in performing repair and maintenance of copier machines deployed in clients:
• Ensures that copier machines are ready to be used in its acceptable performance level as specified by Customer Service Level Agreement; complies with total quality customer service standards.
• Provides technical support to sales department in product demonstration; performs other responsibilities to meet overall goals/objectives of the company.
• Experience in doing repair and maintenance of office machines especially laser printer is a plus -

Qualifications:

• Candidate must possess at least a Bachelor's/College Degree , Post Graduate Diploma / Master's Degree, Computer Science/Information Technology or equivalent.
• Required skill(s): • Knowledgeable with MSSQL Server, ASP.NET, C#, C++, CSS, PHP, MySQL, Jquery, Javascript, HTML5, Mobile Application for Android and iOS and other development using responsive design. Adobe Photoshop and Animation.
• Experience in Javascript frameworks such as Jquery, Ajax, Angular JS. Bootstrap is an advantage
• Required language(s): English, Filipino
• Preferably 1-4 Yrs Experienced Employees specializing in IT/Computer - Software or equivalent.

Key Job Responsibilities:

(WD)

• Designs and develops productivity tools such automation programs to address production needs and other office processes.
• Perform minor/major upgrades for minor changes in the systems feautures.
• Diagnosing and solving hardware, software/network faults.
• Performs regular database reorganization reorganization and optimization to maintain desired processing performance.
• Conduct trouble-shooting for systems failure and data corruption when necessary and upon the request of the clients.

(SPS)

• Support the sales team in their efforts by effectively presenting and selling the Delsan software product solutions.
• Analyzing of customer queries.
• Represent and promote product to customers including product market opportunity identification.
• In charge of the installation, configuration and implementation of our software on the customer’s network, both remote and on-site.
• Training new customers on how to operate the software and how to integrate it successfully into their process.
• Document properly all maintenance visits, installations and user configurations for each client.

Job Responsibilities:

• Must be at least High School Graduate or 2 year course Technical Vocational Graduate;
• Must have at least 1-2 years working experience;
• Knows minor troubleshooting
• Has good moral character;
• Knowledgeable in different areas in Metro Manila and Luzon;
• Has professional Driver's License - Restriction Code 1,2

Job Summary

• Responsible for daily delivery and pick up of items to and from clients.