CAREERS
Qualifications:
- Graduate of Bachelor’s Degree in Business Management;
- Excellent Customer Service and Interpersonal Skills
- Possesses active listening skills with a keen attention to details
- At least one (1) year working experience in related field
- With good oral and written communication skills
Job Description:
- Acting as the client advocate and charged with maximizing customer satisfaction, account penetration and profitability in selected accounts, this position is directly responsible for the coordination and orchestration of all internal resources
- Establishes productive and professional relationships with key personnel (stakeholder and executive sponsors) in assigned customer accounts.
- Coordinates the involvement of company personnel, including support, service, finance, logistics, production and other management resources, in order to meet account performance objectives and customers’ expectations.
- Proactively assesses, clarifies, and validates customer needs on an ongoing basis.
Interested and eligible candidates are requested to send their CV together with personal details by e-mail address info@delsanonline.com
Qualifications:
- Bachelor’s Degree in Business Management / or equivalent
- Excellent Customer Service and Interpersonal Skills
- Possess active listening skills with a keen attention to details
- Must be hardworking, honest and responsible
- At least one (1) year working experience in related field
- With good oral and written communication skills
Job Summary:
- Focusing on growing and developing new business.
- Establishes productive and professional relationships with key personnel (stakeholder and executive sponsors) in assigned customer accounts.
- Coordinates the involvement of company personnel, including support, service, finance, logistics, production and other management resources, in order to meet account performance objectives and customers’ expectations.
- Proactively leads a joint company-strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones including customer quarterly performance review.
- Process customer requirements on a timely manner based on company standard procedure and customers’ expectations.
- Leads solution development efforts that best address customer needs, while coordinating the involvement of all necessary company personnel.
- Communicate clear progress of weekly/monthly/quarterly initiatives to internal stakeholder on forecast management and account progress report.
- Assist with high sensitivity request or issue escalations as needed.
- Other responsibilities which may be assign by immediate superior.
Interested and eligible candidates are requested to send their CV together with personal details by e-mail address info@delsanonline.com
Qualifications:
- Bachelor’s Degree in Business Management / or equivalent
- Excellent Customer Service and Interpersonal Skills
- Possess active listening skills with a keen attention to details
- Must be hardworking, honest and responsible
- At least one (1) year working experience in related field
- With good oral and written communication skills
Job Description:
- Oversee the Help Desk Support staff, ensuring timely and efficient problem resolution;
- Resolve escalated and priority issues;
- Develop and improve problem resolution processes;
- Maintain customer satisfaction and sustain reliable client support;
- Set specific customer service standards;
- Follow up with customers to identify areas of improvement;
- Develop timely reports on help desk team’s productivity;
- Provide customer feedback to the appropriate internal teams.
Interested and eligible candidates are requested to send their CV together with personal details by e-mail address info@delsanonline.com
Qualifications
- A graduate of at least two (2) year Computer / Electronic courses or any equivalent courses
- Experience in doing repair and maintenance of office machines especially laser printer is a plus factor
- Has strong customer service orientation
- Has valid Professional Driver’s license to drive motorcycle and/or 4-wheeled vehicles
- Preferably male ,Dependable , trustworthy and loyal
Job Summary
- The position is responsible in performing repair and maintenance of copier machines deployed in clients:
- Ensures that copier machines are ready to be used in its acceptable performance level as specified by Customer Service Level Agreement; complies with total quality customer service standards.
- Provides technical support to sales department in product demonstration; performs other responsibilities to meet overall goals/objectives of the company.
- Experience in doing repair and maintenance of office machines especially laser printer is a plus.
Interested and eligible candidates are requested to send their CV together with personal details by e-mail address info@delsanonline.com